Insurance in the Age of Remote Work: Adjusting Policies to New Norms


As the world grapples with the ongoing COVID-19 pandemic, one of the most significant changes we have seen is the sudden shift to remote work. With offices and businesses closing their doors to comply with safety measures, companies have had to quickly adapt to a new way of operating. While remote work has its benefits – such as increased flexibility and reduced commute time – it also brings about a whole new set of challenges, particularly when it comes to insurance policies. As we continue to navigate this ‘new normal,’ it’s essential for companies to adjust their insurance policies to match the realities of remote work.

The concept of remote work is not entirely new and has been gaining popularity over the years. However, the pandemic has accelerated its adoption, with many companies forced to adopt a remote work model to stay afloat. As a result, businesses have had to re-evaluate their insurance policies to ensure they adequately cover their employees and assets in this new working environment.

Liability insurance

One of the most significant changes that companies have had to make is in their liability insurance. With employees working from their own homes, there is an increased risk of accidents and injuries that can happen on their property. In a traditional office setting, employers are responsible for maintaining a safe working environment. However, when employees are working remotely, it becomes more challenging to manage and monitor potential hazards.

To address this issue, companies are now required to obtain additional coverage in the form of a remote work insurance policy. This type of insurance provides coverage for accidents and injuries that may occur while an employee is working at home. It addresses concerns such as ergonomic injuries from an inadequate home office setup, as well as potential cyber risks and data breaches that may occur when employees work remotely. By having a remote work insurance policy, companies can ensure that their employees are adequately protected, and that their businesses are not exposed to any unexpected liabilities.

Business Interruption Insurance

Another area that has been greatly impacted by the shift to remote work is business interruption insurance. This type of insurance is designed to cover a company’s loss of income when their operations are interrupted due to unforeseen circumstances, such as a natural disaster or fire. However, many traditional business interruption insurance policies do not account for business interruptions caused by a global pandemic. As a result, many companies have found themselves with insufficient coverage, leaving them vulnerable in times of crisis.

To address this gap in coverage, insurance providers have begun offering ‘pandemic endorsements’ or ‘communicable disease endorsements’ to business interruption insurance policies. These endorsements provide coverage for losses resulting from a pandemic or other communicable disease, ensuring that businesses are adequately protected in the event of future pandemics or similar crises.

In addition to liability and business interruption insurance, companies also need to consider cyber insurance when adjusting their policies for remote work. With the increase in online activities and communication channels, there is also a rise in cyber risks and data breaches. Hackers often target remote workers who may not have the same level of cybersecurity protocols in place as a traditional office setting. As a result, companies must ensure that their employees have proper training and support in place to prevent any cybersecurity incidents from occurring. That said, even with proper precautions, it’s essential to have cyber insurance as an added layer of protection in case of a breach.

Adjusting insurance policies for remote work is not only beneficial for companies but also crucial for their employees. In a traditional office setting, employers are typically required to provide workers’ compensation insurance to cover any injuries or illnesses that may occur on the job. However, when working remotely, it becomes challenging to determine if an injury or illness is work-related. As a result, companies should consider obtaining a remote worker’s compensation policy to ensure that their employees are covered, regardless of their work location.

The current climate has also highlighted the importance of mental health and wellbeing in the workplace. With the blurred lines of work and personal life while working remotely, employees may experience increased levels of stress and burnout. To address this, companies should consider adjusting their employee benefits to include mental health services. This not only benefits the employees but also protects the company from potential workers’ compensation claims related to mental health issues.


In conclusion, the move to remote work has brought about a significant shift in how companies operate and has forced them to re-evaluate their insurance policies. As employees continue to work from home, it’s essential for companies to stay proactive and adjust their policies to match the new norms of remote work. By doing so, they can ensure they are adequately protecting their employees and businesses in this rapidly changing landscape. As the adage goes, ‘hope for the best, but prepare for the worst,’ and having the right insurance policies in place is a crucial step in keeping your company and employees secure during these uncertain times.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top